WE'RE GRABBIN' THE NEXT GEAR
What a ride!
We want to THANK YOU for trusting our DeVol Racing Suspension Team with your custom suspension needs for over 36 years. Each of you have made it worthwhile to dedicate so many years to the motorcycle suspension industry. You have taught us, kept us going, motivated us, and given us purpose for perseverance and service. What an incredible adventure it has been fulfilling your suspension services and helping you reach the goals you set. Watching our customers succeed and seeing them enjoy their bikes more with specialized suspension has been extremely gratifying. Thank you for being part of the DeVol Racing Suspension legacy.
In response to the growing demand of our manufactured brand, our leadership team has made the decision to focus our vision and resources on the DeVol Engineering product lines to provide our best, long-term service to our customers. Our entire team here at DeVol is kicking it into high gear to innovate new and improved motorcycle products, and we see a very bright future for DeVol customers.
Today, we are announcing that as of December 31, 2016, we are no longer offering DeVol Racing Suspension services.
To all of our suspension customers, again we thank you for all of the years you trusted us with your suspension. We hope to continue to have the opportunity to stay involved by helping you with your riding ambitions through our motorcycle performance and protection products.
To our past and present team-members, we thank you for all of the contributions you have made to form an incredibly professional and personal suspension department. We have already announced that there will be no layoffs within the department, only restructuring to provide greater opportunity for all existing suspension team-members.
To our vendors, we thank you for providing the services and products that were needed to complete all custom jobs to satisfy our customers wishes. Our team could not have provided the high level of service and workmanship without your involvement in the supply chain.
We are recommending that our customers contact Factory Connection for future suspension needs. Factory Connection is known for their excellent service and is the company we are confident will take care of our loyal customers. We are grateful to Factory Connection for welcoming our suspension customers with open arms and offering our customers an opportunity to continue to be served with excellence.
We are extremely appreciative for all of the relationships that have formed through this incredible venture and we look forward to continuing and building upon existing and new relationships through new opportunities. While we are sad to see the suspension service department go away, we are beyond excited for the future with more new products and look forward to offering other new and exciting things that will help you, our customers, achieve your goals and enjoy the ride.
We are honored that DeVol is endorsing Factory Connection exclusively as the company to work with their suspension customers says Steve Ross (Factory Connection - General Manager) Our staff, especially in our Milwaukee Oregon location, is enthusiastic and confident we'll provide DeVol customers with suspension services and customer support that meets or exceeds expectations.
Ship your suspension to Factory Connection for FREE!
It's as easy as 1.2.3. SHIP!
- Call Factory Connection for a FREE! Purpose Built Factory Connection Suspension Box including Bubble Wrap.
800-221-7560 (USA only) or 603-664-2221 (International)
- Mention the promo code "DEVOL" for FREE SHIPPING to Factory Connection. *
- Wrap, tape and package your suspension with the provided packaging material.
- Apply the Pre-Printed Factory Connection Shipping Label and take your Factory Connection Suspension Box to any UPS Shipping location.
SHIP! It's that easy!
* Does not apply to Dealers or Factory Connection Support Riders.
For more information or tips go to: factoryconnection.com/fc-shipping/